The Product Sales Representative (PSR) is the primary interface between customers and the company, focusing on managing and growing accounts while expanding market share across all product lines. The PSR utilizes a consultative sales approach to build relationships, deliver solutions, and drive profitability. This role involves preparing quotations, managing projects, and collaborating with internal teams to meet customer needs while maintaining CRM accuracy.

• Develop and maintain strong relationships with existing accounts, ensuring satisfaction, and fostering trust.
• Strategically identify and target opportunities within assigned accounts and territories to increase market penetration across all product lines.
• Provide customized solutions tailored to customer needs, ensuring alignment with their business goals.
• Partner with internal teams, including project management, service, CAD, and installation, to ensure seamless delivery of customer projects.

• Develop expertise in the company’s product lines and services.
• Master the sales process utilizing Salesforce CRM for accurate tracking, forecasting, and reporting.
• Understand the processes for creating and interpreting site and equipment drawings, coordinating with the CAD department as needed.
• Engage with customer design and construction teams to deliver completed project drawings.
• Prepare accurate and timely quotes and submit orders
• Work with customers, contractors, and internal teams to coordinate and communicate delivery timelines.
• Set accurate expectations for timelines, costs, and other project details.
• Travel to customer sites and industry events as required.
• Actively participate in regional and national trade shows.
• Provide accurate project quotations to customers by analyzing specifications and gathering required documentation.
• Manage projects from conception through delivery, maintaining ongoing communication with customers regarding pricing, timelines, and other project details.
• Proactively identify challenges and resolve them promptly to maintain customer satisfaction.
• Work collaboratively with internal teams to address customer issues, including technical support, warranty claims, and replacement parts.
• Maintain detailed and accurate CRM records for account activities, project updates, and sales opportunities.
• Identify opportunities within assigned accounts to grow product adoption across all product lines.
• Build and execute strategic plans to expand the company’s presence within key accounts

Education and Formal Training:
• High school diploma/GED required.
• Bachelor’s degree preferred.

Experience & Abilities:
• 2+ years of successful account management, technical sales, or field sales support experience.
• Proven track record of exceeding sales goals and growing market share within a B2B environment.
• Industry-related experience is a plus.
• Experience managing multiple projects and priorities effectively.
• Up to 30% travel required to support sales territory.

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.