Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

We are currently looking for a Service Technician with previous experience in related fields (automotive, construction, HVAC, plumbing) to join our team. This position is responsible for the Service & Installation of Car Wash systems throughout an assigned territory in North Dakota. The Service Technician will establish, promote, and maintain relationships with all customers, co-workers, sales representatives, and others as appropriate. The ideal candidate is capable of working independently with minimal supervision. Hours may vary, and the position will require up to 30% travel.

Responsibilities

• Perform maintenance and repair of car wash systems at customer sites, ensuring all work meets company and industry standards
• Troubleshoot and resolve technical issues efficiently, providing on-site and remote support as needed
• Interact with customers reflecting courtesy, integrity, and good workmanship
• Serve existing accounts by analyzing work orders; planning daily travel schedules; investigating complaints; conducting tests; resolving problems
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements
• Safeguard company and customer information and valuable equipment
• Comply with pertinent safety codes and regulations, including OSHA standards.
• Follow all safety protocols and wear appropriate personal protective equipment (PPE) as required by job duties and company policies
• Clean and inspect company-provided service vehicles weekly
• Contribute to team objectives by supporting colleagues and participating in company initiatives as needed
• Maintain the highest level of skills for service of specified systems
• Provide status updates on service work performed on-site per sales ticket
• Train customer personnel on equipment use.
• Understand that there may be other duties to perform as needed that are not itemized in this job description.

Qualifications

· High School Diploma/GED required

  Preference given to Technical School graduates, Automotive Techs, Fabricators, & Installers

· 3-5 years of hands-on installation or construction industry experience preferred

· Prior experience in the Electrical, Automotive, HVAC, or Welding preferred

· Travel required

· Will require proper coordination, and motor skills to work with power/hand tools as needed

· Clean Driving Record & Valid Driver's License

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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